Privacy Policy
Last Updated: August 26, 2025
Welcome to Cheap Data ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you use our website (https://cheapdata.ng), our mobile applications, and our services.
This policy is drafted in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.
1. Information We Collect
We collect information that is essential for providing you with our services. We have broken this down into categories:
A. Information You Provide Directly to Us
- Account Registration: When you create an account, we collect your Full Name, Email Address, and Phone Number. This information is necessary to set up your account and communicate with you.
- Customer Support: If you contact our customer care team, we may collect additional information you voluntarily provide to help us resolve your issue, such as transaction IDs, screenshots, or detailed descriptions of your query.
B. Information We Do NOT Collect
To build your trust, it is crucial to understand what we do not handle:
- We do not collect or store your personal bank login credentials, ATM card numbers (PAN), CVV, or card PINs. Our wallet funding system operates differently.
- How Funding Works: We provide you with a unique, dedicated virtual bank account number through our licensed financial partners. You (or anyone on your behalf) can transfer funds to this account from any bank app. Our system only receives the notification of the successful deposit, the amount, and the sender's name as provided by the bank. We never have access to the account from which the funds were sent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To create your account, manage your wallet, process your orders for data, airtime, and other services, and provide you with a personalized experience.
- To Communicate With You: To send you transaction receipts, account notifications, security alerts, and responses to your support requests.
- For Security and Fraud Prevention: To verify your identity, monitor for fraudulent activity, and protect the integrity of our platform.
- To Comply with Legal Obligations: To adhere to legal and regulatory requirements in Nigeria, including financial reporting and law enforcement requests.
3. How We Share Your Information
We do not sell your personal information. We only share your data with trusted third parties when it is absolutely necessary to provide our services:
- Financial Partners: We share your only name, email and phone number with our licensed banking partners (e.g., Payment gateway) solely for the purpose of generating and managing your unique virtual account number for wallet funding.
- Service Providers: For services like data and airtime top-ups, we share your phone number with the respective telecommunication companies (e.g., MTN, Airtel, Glo, 9mobile) to fulfill your order.
- Legal Authorities: We may disclose your information if required by law, such as in response to a court order or a legitimate request from a law enforcement agency.
4. Your Rights Under NDPR
As a user in Nigeria, you have the following rights over your data:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can request that we correct any information you believe is inaccurate.
- The right to erasure: You can request that we delete your personal data, under certain conditions.
- The right to withdraw consent: You can withdraw your consent for us to process your data at any time.
To exercise any of these rights, please contact us using the details below.
5. Data Security
We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. Your account is protected by a password and a unique transaction PIN that you create. You are responsible for keeping your password and PIN confidential.
6. Data Retention
We will retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with our legal and accounting obligations.
7. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us:
- Email: Hello@cheapdata.ng
- WhatsApp: 08087878989
- Phone: 08087878989